Overview
TikTok Shop, as a marketplace platform (think of Amazon), has its own requirements for uploading a new product and listing it to customers. The requirements might differ for different eCommerce platforms like Shopify.
For now, TikTok Shop requires every product to have weight, length, width, and height values so that a better customer experience is guaranteed. For the same reason, a size chart is required for the products under the clothing category, and product certification files are required for some products under certain categories. If these required fields are missing, the products are unable to be synced automatically to the TikTok Shop store. (Imagine you upload the same product manually from TikTok Seller Center and can not pass the checklist to submit the product).
Even though TikTok Shop has these strict requirements for product information, you may not have this information on your eCommerce platform store admins, or you can not even edit some product field information, such as product height on Shopify. This is why we have added the Add required product fields feature in the ShoppeDance VeriSync app.
Add required product fields
If you want sync a product from eCommerce platform to TikTok Shop, click "Edit". (e.g. in Shopify)
Weight, length, width, and height are needed for all the products. If the values are already added on eCommerce platform, and our app has fetched them, they will be shown on the product listing page.
If they are not added on eCommerce platform, the value will be left empty, and you need to fill them accordingly before syncing the product to TikTok Shop.
For products under certain categories, size, chart, and product certification fields will be displayed, and you need to upload images/files for these fields.
As we mainly choose what products to sync on the Product syncing page, our app will detect whether all the required fields are entered before you sync those products to TikTok Shop. So if any required fields are empty, we will inform you to edit first.
How to enter the product fields
For all the products, you need to enter weight, length, width, and height.
For certain categories, like clothing and suits, you need to upload a size chart image.
For certain categories, like mobile phones, you need to upload product certification files. You can upload up to 3 product certification files in image or PDF formats.
For all the products, you can add a barcode on the SKU level. Depending on the barcode type you have, choose GTIN/EAN/ISBN/UPC and enter the code with the correct format. Some products are exempted from the barcode, so you can leave them empty. But we recommend you enter these fields in order to have a better health evaluation result for your TikTok Shop.